Frequently Asked Questions
Where do I go, who do I call if I am homeless right now?
- The best place to start is Link2Home (1800152152). They will provide:
- Information about local services
- An assessment to determine what kind of help is needed (see how DCJ uses your personal information)
- Referral to appropriate specialist homelessness services (SHS), support services, temporary accommodation and/or other services
- WHHHS provides access to funded homelessness, health, legal, housing, financial, advocacy and support services in Wollongong, to give a true service of integration and holistic outcomes for people at risk.
Does WHHHS provide accommodation?
We do. We provide temporary accommodation via referral from DCJ and Links2Home. Client who are experiencing homelessness and in immediate need of accommodation should call Links2Home on 1800 152 152 for assessment and referral.
We also have transitional housing across the Illawarra. To request information or to be assessed for transitional housing please make contact with our staff at one of our service points to discuss your needs.
I need food for myself/my family. Where do I go?
There are many options for low cost and even free food services. If you go here you can see a list of all of the low cost and free food options in our area. Clients can also have access to emergency food support by visiting one of service points in the community.
I have clothing/bedlinen/furniture I’d like to donate. Do you take these types of donations? Where do I drop them off?
Storage space is limited in our administration office. We will always take donations of food, personal care items and anything that is new and still in its original wrapping – like bedlinen. However, we prefer to have a coordinated approach to the receipt of these goods so we can ensure they are used in a timely manner and our storage systems are not overwhelmed. If unsuitable or excess items are donated, this becomes an expensive problem as we need to arrange for the disposal of those items. As a charitable organisation this diverts much needed funds away from our programs and goods into landfill.
If you have goods you would like to donate, please contact us on (02) 4228 0955.
What non-perishable food items can I donate?
PANTRY ITEMS
- Coffee – jars and sachets
- Pasta (microwaveable)
- Canned ravioli, sausage and beans e.g. Heinz Big Eats
- Biscuits (savoury and sweet)
- Canned soup
- Nuts/dried fruit – small packs
- Small chocolates/packets of lollies
- Long life milk (small and 1L)
- Poppers/bottled water - small
- Muesli bars
- Noodle Cups
- Up and Go’s or similar
- Cheese Snacks e.g. Le Snack
- Fruit Cups
- Long life custard
- Creamed rice
*ring pull is preferred for tinned items*
